Refund Policy – Direct Monthly Online Film Festival (DMOFF)

  • Submission Finality
    Once a film is submitted to the Direct Monthly Online Film Festival (DMOFF), the submission is considered final. Films cannot be withdrawn from the competition after submission under any circumstances.

  • Non-Refundable Entry Fees
    All entry fees are non-refundable. Submission fees cover the administrative and operational costs of the festival and will not be refunded once the submission is processed.

  • Refund Requests Within 24 Hours
    Submitters may contact the festival team within 24 hours of submitting the film to request a refund.

    • Such requests will be reviewed on a case-by-case basis, and the final decision rests solely with the festival management.

    • Refund approval during this period is not guaranteed and depends on the nature of the request.

  • No Refund After 24 Hours
    After 24 hours of submission, no refunds will be issued under any circumstances, including film disqualification, non-selection, or withdrawal requests by the filmmaker.

  • Non-Selection Policy
    Entry fees for non-selected films will not be refunded under any condition. Submission fees are for the consideration process only and do not guarantee selection or awards.

  • Refund by Festival Decision
    In rare cases where the festival independently decides to initiate a refund (as determined solely by DMOFF):

    • The film will be removed from the festival selection listing.

    • It will not be forwarded to the selection committee or jury for evaluation or judging.

    • If the film was already selected or judged prior to the refund decision, it will be excluded from all further processes, including screening, awards, and publicity.

  • Final Authority
    The decision of the DMOFF festival management regarding any refund or submission-related matter is final and binding.